At KAWS Clothing Store, we are committed to providing high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and unwashed
  • Items must be in original condition and packaging
  • Proof of purchase (order confirmation or receipt) is required

2. Non-Returnable Items

The following items are not eligible for return:

  • Items marked as final sale
  • Gift cards
  • Items that have been worn, damaged, or altered
  • Items returned without prior approval

3. Return Process

To initiate a return, please contact us at:

support@kawsclothing.store

Include:

  • Your order number
  • Reason for return
  • Photos (if item is damaged or incorrect)

Once your request is approved, we will provide return instructions.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service, as we are not responsible for lost returns

5. Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection
  • If approved, your refund will be processed to your original payment method
  • Refunds typically take 5–10 business days to appear depending on your bank or provider

6. Exchanges

We only replace items if they are:

  • Defective
  • Damaged
  • Incorrect

If you need an exchange, contact us at support@kawsclothing.store.

7. Order Issues

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can resolve the issue بسرعة.

8. Cancellations

Orders can only be canceled within 12 hours of purchase. After this period, orders may already be processed and cannot be canceled.

9. Late or Missing Refunds

If you haven’t received your refund:

10. Contact Us

For any questions regarding returns or refunds, please contact:

Email: support@kawsclothing.store
Website: https://kawsclothing.store/

We aim to respond within 24–48 hours.